Dear Bernard David,                                                                                         August 5, 2008

Thank you so much for the great unit you put in our house this summer. Our Goodman 13 SEER Heat Pump is working great! Even though our old unit still
worked, we were not sure for how much longer. From the first time you came to the house to offer a quote on some of your units to the installation and service
thereafter, your company has been and is very impressive. We shopped around for a few weeks getting quotes from other companies, but we were the most
impressed with you. On the day you actually installed the unit, you said you would show up at 9:00 to start work. My wife was very pleased that your truck
drove up at precisely 9:oo. I guess the lights were with you.

Even though the main unit had not arrived, you personally started to get the old one out and get things ready when the other unit arrived about 30 minutes later.
You all are very friendly and courteous to your customers. Your professionalism is well above standard. You and your company have set the bar very high for
all around, overall great service and product selection.

The first time I contacted your company, I was greeted with a very pleasant, professional and very positive voice on the other end! You train your staff well.
Your workers are all neatly dressed and professional. Also, your rates are very competitive and reasonable. If any prospective customers should happen to
read this, please let it be known that if you do business with David Services, you will be treated fairly and with respect at all times.

Bernard, you are a good Christian man and you run a very ethical business. You should be proud. Keep up the good work and stay cool! [A little a/c joke!]

Sincerely,
David and Heather Cheney